Terms of Service

Last Updated: July 2026

Welcome to KiliMats.

These Terms of Service ("Terms") govern your access to and use of www.kilimats.com, including all products, services, content, and features offered by KiliMats.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue using our website and services.

1. Eligibility

By using our website, you confirm that:

  • You are at least the age of majority in your country or region; or

  • You have permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful purpose.

2. Custom-Made Products

KiliMats manufactures premium car mats specifically for the vehicle selected by the customer.

Because every order is custom-made:

  • Production begins only after order confirmation.

  • Products are manufactured according to the vehicle information provided by the customer.

  • Customers are responsible for selecting the correct vehicle model before placing an order.

3. Orders

We reserve the right to:

  • Accept or decline any order.

  • Cancel suspicious or fraudulent orders.

  • Request additional verification before processing an order.

  • Limit quantities purchased by any individual or organization.

Orders may be cancelled before production begins. Once manufacturing starts, cancellation is no longer possible.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

Prices may vary due to:

  • Material costs

  • Promotional offers

  • Shipping charges

  • Government taxes

  • Currency fluctuations (where applicable)

The price displayed at checkout is the final product price before applicable shipping or COD charges.

5. Payments

KiliMats offers:

  • Prepaid Orders

  • Cash on Delivery (where available)

Cash on Delivery orders require a non-refundable advance payment as described in our Order, Shipping & Refund Policy.

Failure to complete the required advance payment may result in automatic cancellation of the order.

6. Shipping & Delivery

Estimated delivery times are provided as guidelines only.

Delivery may occasionally be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote locations

  • Force majeure events

KiliMats is not responsible for delays caused by third-party courier services after dispatch.

7. Product Information

We strive to display product colors, textures, and designs as accurately as possible.

However, slight variations may occur due to:

  • Screen settings

  • Lighting conditions

  • Handmade manufacturing process

  • Fabric pattern alignment

These variations do not constitute manufacturing defects.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logo

  • Brand name

  • Product images

  • Graphics

  • Website design

  • Product descriptions

  • Videos

  • Marketing material

is the exclusive property of KiliMats and may not be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software.

  • Copy or reproduce our content without permission.

  • Misrepresent yourself while using our services.

10. Limitation of Liability

To the maximum extent permitted by applicable law, KiliMats shall not be liable for:

  • Indirect damages

  • Consequential losses

  • Loss of profits

  • Business interruption

  • Delays caused by third-party service providers

Our total liability shall never exceed the amount paid for the specific order giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

For international customers, these Terms apply to the extent permitted under applicable local laws.

13. Changes to These Terms

KiliMats may revise these Terms at any time without prior notice.

The updated version will always be available on our website with the latest revision date.

Continued use of our website after changes have been published constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

KiliMats

🌐 www.kilimats.com

📧 Kilimats7@gmail.com

📱 WhatsApp: +923118397761

Luxury You Drive On